Privacy Policy
Effective Date: 2025-2030
At Escarae, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other details you provide when making a reservation or subscribing to our newsletter.
- Booking and Transaction Information: Details about your villa reservations, payments, and interactions with our services.
- Technical Information: IP address, browser type, device information, and browsing activity collected through cookies and tracking technologies.
- Communication Data: Records of customer service interactions, inquiries, and feedback.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings and payments.
- Provide customer support and respond to inquiries.
- Send promotional offers, updates, and newsletters (you may opt out at any time).
- Improve our website, services, and customer experience.
- Ensure security and prevent fraud.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following cases:
- With Service Providers: Third-party companies that assist with payment processing, marketing, or technical support.
- Legal Compliance: If required by law or to protect our rights, safety, and property.
- Business Transfers: In the event of a merger, sale, or acquisition of our company.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some site features may not function properly.
5. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online platform can guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Restrict certain data processing activities.
- Withdraw consent where applicable.
To exercise these rights, please contact us at hello@escarae.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Escarae
Email: hello@escarae.com
Last Updated: April 2015
